Terms & Conditions

OVERVIEW This website is operated by Customours. Throughout the site, the terms "we", "us", and "our" refer to Customours. We provide this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all site users.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the Terms, then you may not access the website or use any services. These Terms also apply to new features or tools added to the current store.

Our store is hosted on Shopify Inc., providing the online e-commerce platform for our sales.

SECTION 1 - ONLINE STORE TERMS By using our Service, you confirm that you are at least the age of majority in your residence. You may not use our products for any illegal or unauthorized purpose. Violation of any Terms will result in termination of your Services.

SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone at any time. Your content may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information and should not be relied upon as the sole basis for decisions.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices and services are subject to change without notice. We are not liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable) Certain products or services may be available exclusively online and subject to return or exchange only according to our Refund & Replacement Policy. We cannot guarantee the accuracy of colors and images of products on your monitor.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us and may limit or cancel quantities purchased. You agree to provide current, complete, and accurate purchase and account information.

SECTION 7 - OPTIONAL TOOLS We may provide access to third-party tools, which we neither monitor nor control. Use of these tools is at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS Third-party links on our site are not affiliated with us, and we are not responsible for their content or accuracy.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS We may use your comments and feedback at our discretion. Your comments should not violate any third party's rights and should not contain harmful or illegal content.

SECTION 10 - PERSONAL INFORMATION Your submission of personal information is governed by our Refund & Replacement Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS We reserve the right to correct any errors, inaccuracies, or omissions in our Service or on our website.

SECTION 12 - PROHIBITED USES You are prohibited from using the site or its content for unlawful purposes, and we may terminate your use for violating these prohibitions.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY Our service is provided 'as is' without any warranty or guarantee. We are not liable for any damages related to the use of our service.

SECTION 14 - INDEMNIFICATION You agree to indemnify and hold us harmless from any claim or demand due to your breach of these Terms or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY If any provision of these Terms is unlawful, void, or unenforceable, that provision is severable and does not affect the validity of remaining provisions.

SECTION 16 - TERMINATION The obligations and liabilities of the parties incurred prior to termination survive the termination of this agreement.

SECTION 17 - ENTIRE AGREEMENT These Terms constitute the entire agreement between you and us regarding your use of the Service.

SECTION 18 - GOVERNING LAW These Terms are governed by and construed in accordance with the laws of HK.

SECTION 19 - CHANGES TO TERMS OF SERVICE We reserve the right to update or change these Terms. Your continued use of our website or Service following any changes constitutes acceptance of those changes.