Personalized Mom We Love You to the Moon and Back Moon Phase by Date Throw Pillow Cover Mother's Day Gift for Mom
Personalized Mom We Love You to the Moon and Back Moon Phase by Date Throw Pillow Cover Mother's Day Gift for Mom
SKU:CU3217P
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ššCelebrate Mother's Day with a unique and thoughtful gift - a custom family moon phase pillow. This personalized gift features the moon phase on the date of your choice, making it a special keepsake for mom. Surprise her with this heartfelt present that captures a meaningful moment in your family's history.
š Lunar Phase by Date Personalized Throw Pillow Cover
Each moon phase represents the birth dates of family members, creating a custom moon phase pillow cover that tells a unique story. The comforting personalized message adds a personal touch that Mom will cherish forever.
š Ideal for Special Occasions
This blanket is a great gift for Motherās Day, birthdays, or even as an anniversary gift with the moon phase from the night we met or the day you were born. Itās a perfect keepsake to honor family milestones.
ā¤ļø PRODUCT HIGHLIGHTS ā¤ļø
100% Spun Polyester: Made from spun polyester threads, ensuring it retains its shape, resists wrinkles, and does not require ironing.
Beige Plastic Zipper with Metal Head: The beige zipper complements your design beautifully.
Design: Single-sided print with a plain white back.
100% Polyester Pillow Insert: Made from recycled polyester, the inserts are three inches larger than the cover, providing extra volume.
Sizes: Available in 14x14, 16x16, 18x18, 20x20, 12x20, 14x20, 16x24 inches.
Care Instructions:
Remove the pillow cover. Pre-treat stains with a soft cloth or bristle brush soaked in warm soapy water. Machine wash at a maximum of 40Ā°C (104Ā°F) on a normal cycle. Do not bleach. Tumble dry on low heat, do not dry-clean. Iron, steam, or dry on low heat only. Fluff to reshape when reassembling.
What are you waiting for?Ā Buy now blankets for showing your love to your loved ones like: Mom, Husband, Wife, Daughter, Son, Granddaughter, Grandson, Grandma, Grandpa, Friend, boyfriend, girlfriend, mother-in- law - step up dad.....
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Shipping Policy
Shipping Policy
š¦ Processing Time: Orders are usually processed within 3-5 business days.
š US Shipping Time: Anticipate receiving your order within 6-10 business daysĀ through USPS/UPS.
For additional details on Shipping and Delivery, kindly click here.
Return & Refund Policy
Return & Refund Policy
Our goal is to ensure your complete satisfaction with every purchase. Should you encounter any issues with your order, our dedicated customer service team is here to assist. Please contact us at service@customours.com.
1. 60-day Returns Policy for Both Defective and Non-Defective Products:
1.1 60 Days Return Policy: If you are not 100% satisfied with your product, new, unworn items can be returned to Customours within 60 days of delivery. We accept returns for both defective and non-defective products.Ā Personalized products are made especially for you and can be returned for either an exchange, or a refund (all personalized items are one-of-a-kind, those returns will incur a 20% restocking fee) within 60 days of the shipping date. If an error occurs on our end, we will exchange the item free of charge, or provide a refund without any fees.
1.2 FULL COVERAGE Returns or Exchange:Ā Our products are custom-made for you. Returns/Exchange and full refunds are available in the following situations:
The product significantly differs from its description or the preview shown.
The product is damaged due to our manufacturing process or during shipping.
You received an incorrect product.
1.3 Process for Filing a Claim:Ā To initiate a claim, please email the following details to us:
Your order number.
Photos or videos showing the defect.
For printing errors, include detailed photographs of the error.
For sizing issues, include photos with a measuring tape or ruler for scale.
If items are missing, provide images of the received item with the detailed shipping label.
For a malfunctioning item, a clear video demonstrating the issue is required.
Our support team will review your claim. Eligible cases will result in a replacement at no extra cost or, if a replacement isn't feasible, a full refund, including shipping costs.
2. Handling Lost or Missing Orders:
If you have not received your order withinĀ 30 days, please notify us via email. We will investigate and, if the loss is due to our error, offer a replacement or full refund. We are not responsible for non-delivery due to incorrect addresses or if the package is refused or forwarded by the recipient.
3. Refund & Replacement Process
1.1Ā Contact Us: Email us atĀ service@customours.comĀ with:
YourĀ order number
PhotosĀ of the defective/damaged item
AĀ descriptionĀ of the issue
1.2Ā Approval & Return Instructions:
If your request is approved,Ā Ā to ensure both our products and your return package,Ā the return label is included in the packageĀ to ensure that your package reaches the correct address.
If a return is required, you must ship the item back withinĀ 7 daysĀ after approval.
1.3Ā Refund / Replacement Options:
Replacement:Ā We will remake and resend your item for free.
Refund:Ā We will refund the full amount to your original payment method.
4. Refund Timeline
Processing Time:Ā Refunds are processed within 1-2 business daysĀ after approval.
Bank Processing Time:Ā It may takeĀ 5-10 business daysĀ for the refund to appear in your bank or credit card statement.
If you have not received your refundĀ within 15 business days, please contact us atĀ service@customours.com.
5. Return Shipping Costs
If the return is due to a quality issue (e.g., defective or wrong item), we will cover the return shipping cost.
If the return is due to the customerās personal reason (e.g., wrong size, change of mind), the customer must cover the return shipping cost.
Ā Note:Ā We recommend using a trackable shipping service when returning products.
6. Order Cancellation Policy
Cancellation Within 24 Hours:Ā You can cancel your order within 24 hours after placing it for a full refund.
After 24 Hours:Ā If the order has entered production, we cannot cancel custom orders.Ā
7.Ā Agreement to Policy
By placing an order with Customours, you acknowledge and agree to the terms outlined in this Return & Refund Policy.
Thank you for choosing Customours. We appreciate your business and are here to ensure a positive shopping experience.
For further assistance, you can contact us below:
š§ E-MAIL: service@customours.com
